Shipping policy

At Cerefolin, we are committed to providing a smooth and reliable shopping experience. This Shipping Policy explains our shipping procedures, delivery times, and related information for orders placed through cerefolinflagshipstore.shop.


1. Order Processing Time

All orders are processed within 1–3 business days after payment confirmation.

Orders are not processed or shipped on weekends or public holidays.

Once your order has been shipped, you will receive a shipping confirmation email containing tracking information when available.


2. Shipping Time

Estimated delivery times:

  • Standard Shipping: 5–8 business days

Please note that delivery times are estimates only and may vary depending on:

  • Destination country or region
  • Customs processing
  • Shipping carrier delays
  • Weather conditions
  • Other circumstances outside our control

3. Shipping Costs

Shipping costs are calculated at checkout based on:

  • Delivery location
  • Shipping method selected
  • Order weight and size

Any applicable shipping fees will be displayed before you complete your purchase.


4. Order Tracking

Once your order has been shipped, we will send you a confirmation email with tracking details.

You can use the tracking information provided to monitor your package status.

Please allow a few days for tracking information to become available after shipment.


5. Customs, Duties, and Taxes

International orders may be subject to customs fees, import duties, taxes, or other charges imposed by the destination country.

These charges are the responsibility of the customer unless otherwise stated.

Cerefolin is not responsible for delays caused by customs inspections or unpaid customs fees.


6. Incorrect Shipping Information

Customers are responsible for providing accurate shipping information at checkout.

If incorrect or incomplete shipping information is provided, please contact us as soon as possible.

We cannot guarantee changes can be made after an order has been processed or shipped.


7. Lost, Delayed, or Damaged Packages

Cerefolin is not responsible for delays caused by shipping carriers, customs, weather conditions, or events beyond our control.

If your package arrives damaged or you believe your package has been lost, please contact us at:

support@cerefolinflagshipstore.shop

We will work with you to investigate and resolve the issue.


8. Address Changes and Order Cancellation

If you need to change your shipping address or cancel your order, please contact us as soon as possible.

Once an order has been processed or shipped, we may be unable to make changes or cancel the order.


9. Contact Us

If you have any questions about our Shipping Policy, please contact us:

Cerefolin
Website: cerefolinflagshipstore.shop
Email: support@cerefolinflagshipstore.shop